IT Support & Health Checks
Whether you need a full time or a part time IT representative, at TechnoMatters our engineers are always on the go to ensure customers ICT needs are fulfilled as quickly as possible. Our motto of ‘Customer First’ is deep-rooted. For quick resolutions, our instant virtual assistance team can directly connect to your network and provide any kind of assistance to solve an IT issue. For cirtical situations, our certified and well experienced engineers can provide round the clock 24/7 support.
SERVER AND CLIENT SUPPORT With TechnoMatters by your side, routine IT issues are just a call away. If you are stuck with frozen Server or desktops, slow Server performance, Active Directory or Exchange Issue or any other Server, client or application related issue our engineers analyze & provide instant, feasible solutions.
NETWORKING, FIREWALL & VPN SUPPORT Networking firewall or switch VLAN configuration adds an additional layer of security to you enterprise network. We provide wired alongside wireless network setups in quick, fast and easy steps. Our certified engineers can help you connect Main offices or HQ to Remote offices using Site-Site secure VPN connection bringing in substantial cost savings. Our in-depth network analysis, alerts customers of ongoing issues in their network currently and a resolution follows immediately after that. TechnoMatters is the definite answer to your networking needs.
PRINTING SUPPORT Whether you simply need to quickly install a wireless, wired printer or MFP or need to setup advanced features like ‘Scan to Folder’ for large files to be scanned and delivered directly to a specific folder on your desktop or a shared folder on the server or ‘Scan to Email’ to automatically deliver a scanned document of picture to mailed to you for an urgent meeting. Our printer technicians provide fast and reliable support for either an onsite or remote fix. All our technicians have extensive experience across a wide range of printer models. No matter what your printer issue, our technician will be able to quickly identify and fix it and bring you back on track.
HEALTH CHECK Timely health checks for systems adds additional years to your IT infrastructure. It also identifies the underlying issue, if any, that exist on the system. Our well experienced team ensures customers systems always remain up to date thereby avoiding intermittent failures. We make the customer knowledgeable about a predicted failure to avoid critical business hours lost. TechnoMatters health check service bundle includes either a one time or an agreed number of annual visits covering complete or partial IT infrastructure of an organization which involves script based and manual checks of Servers, Storage, Network & Viruses. A presentable report is delivered to the customer as part of this engagement. Our customers do appreciate the long-term benefits such health check brings in.
What Our Customer Says..
Technomatters Consulting team gave us the best consultation advise on utilizing our M365 subscription for an online Fileserver. We truly protected our investment and avoided any On-Premises Servers
We had an issue with a Multi Function Printer (MFP) issue for multiple users unresolved for a long time. Upon engaging with TechnoMatters they could resolve it almost instantly
We had outsourced an email migration project from cPanel to Gsuite. Within hours the emails were moved without any downtime and our customer was really impressed by the professionalism.